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Attachment A – Example fee calculation

The charge for any specific regulatory output should recover the full efficient cost of delivering that specific service. This section outlines the methodology used to cost one such regulatory output: “Registration of industrial chemical introducers”, broken down into business processes and activities.

Table 14 - Cost calculation: processing an ‘Application for registration’

Regulatory outputBusiness processEffort required (hrs)Average cost per hour ($)Cost per delivery of regulatory output ($)Volume delivered annuallyTotal cost of regulatory output ($)
Registration of industrial chemical introducersMaintaining register of industrial chemical introducers0.56$137.01$76.577,326$560,958

Table 15 breaks down the component tasks of the business process, showing the role that performs each task, the effort required to complete each task, and the cost of each task. 

Table 15 - Cost calculation breakdown of the business processes for ‘Maintaining register of industrial chemical introducers’ 

Business processActivities involvedRole performing taskHours of effortCost per role ($)
Maintaining register of industrial chemical introducers
  • Responding to enquiries from registrants
  • Manual processing of hard copy registration forms submitted by some registrants
  • Payment processing
  • Assessment and processing of write-offs/refund
  • Maintaining integrity of register
Registration Support Officer0.36$48.82
  • Supervision of registration and administration processes
  • Development and maintenance of outreach and communication products
  • Responding to enquiries regarding legislative obligations to register a business
Registration Officer0.10$13.19
  • Management of registration related correspondence
  • Management of registration related campaigns (e.g. renewal, reassessment, unregistered introducers)
  • Maintenance of registration related components of IT system
Assistant Director of Corporate0.10$13.22
  • Refund/write-off approvals
  • Overall responsibility for registration processes and systems
Director of Corporate0.01$1.33
Total hours of effort per application0.56$76.57

Table 16 breaks down the component tasks performed by the Registration Support Officer showing the hours of effort required to complete the tasks, the cost per hour of the role, which produces the cost of the task. 

Table 16 - Cost calculation breakdown of ‘Registration Support Officer’ 

ActivitiesRole performing taskRole cost per hour ($)Hours of effort per taskCost per task ($) [Role cost per hour] x [Hours of effort per task]

Responding to enquiries from registrants

Manual processing of hard copy registration forms submitted by some registrants

Payment processing

Assessment and processing of write-offs/refund

Maintaining integrity of register

Registration Support Officer$137.010.36$48.82

Table 17 breaks down the cost per hour of the role Registration Support Officer.

Table 17 - Cost calculation breakdown of Registration Support Officer by direct and indirect cost

RoleDirect cost per hour ($)Indirect cost per hour ($) Total cost per hour ($)
Registration Support Officer$68.33$68.68 $137.01
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